Fordoun Hotel and Spa runs a successful functions and events department, often catering for up to 200 guests at our

Fordoun Function Venue. We always use Service Excellence when we need to outsource our waitron service because they are by far,

the best company to go to when needing waiter staff.

The manager, Nicky, personally comes to each event and ensures that her staff are well equipped, beautifully presented and above all, brilliantly trained. We know that we will not be let down by her team and have not ever had any negative feedback from our guests. 

 It is of extreme importance that outsourced staff reflects our high standards and this is exactly what Nicky and her team deliver.

 You are more than welcome to contact me for any verbal reference in this regard.

Robyn Viljoen

Functions Co ordinator

Fordoun Hotel and Spa

Chef ‘n Thyme has used Service Excellence since 2018. I am thrilled to have a company situated in the midlands, so close to most of the weddings we do. Throughout the years I have seen every staff member grow significantly. Nicky has put in extra hours to teach her staff the best service possible that she learnt from her yachting experience.

Nicky’s staff members do not just help with waitressing but they are also happy to help with kitchen tasks as well as cleaning. It is great to have a team that can be so diverse!

Nicky truly knows how to run her staff and when she’s present it takes so much pressure off the kitchen as she becomes an ‘events coordinator’ to me and informs me what’s happening outside the kitchen.

Staffs make the biggest difference to an event.

Great staff=smooth function!

I look forward to working together with

Nicky and her team in the years to come and seeing Service excellence strive