Service Excellence is an events management company providing exclusive expertise for events and wedding planning in the KZN Midlands. My name is Nicky Cawood and I specialise in designing, planning and co ordinating events with my KZN team on the Midlands Meander.

We have a team of creators, planners and strategists that pride themselves on delivering one of a kind events within the KZN Midlands region. We are an “on the day” events management company with innovative thinkers and visionaries that strive to create event solutions that will inspire and engage your guests.

We provide our clients with premium quality wedding planning services and tailor-made event staffing that will exceed your expectations. We encompass a wide range of event co-ordination including bar services, wedding planning, décor, entertainment and so much more.

Nicky Cawood brings her own unique and distinctive signature to every function that Service Excellence executes. She puts an emphasis on what her client’s needs are and conceptualises their ideas to suit their function. Her vast experience, keen eye for detail and respect for her client’s wishes, has made Service Excellence one of the leading events management companies in the Midlands.

Event staffing service in the KZN Midlands

We endeavour to supply our clients with world-class event staffing services that will make your experience an unforgettable one. We have hand-picked our staff to ensure you receive friendly, professional and exceptional service for your function.


We understand the benefits and value of good customer service. For this reason, we have a service-driven team that are talented and adept in the event staffing arena. Our staff are by far the most integral part of our company. They specialise in delivering top-class services that maximise the success of your event.

Event staffing services KZN Midlands

Unparalleled professionalism

Whether you are planning a birthday party, anniversary, wedding, conference, team building event or any other function, we can add value to it. We have first-hand experience in event staffing and will provide experienced perfectionists capable of pulling off a memorable affair.

Customised event staffing for your individual needs

No matter what your requirements are, our comprehensive staffing solutions create purposeful and fulfilling experiences. We have gone to great lengths to ensure you have the very best, well planned affair that is executed with innovation and flair.

Our world-class world staffing solutions for functions within the KZN Midlands region include the following:

Wedding Package Brochure

Event Management Specialists

The team at Service Excellence combine professionalism with integrity and reliability to provide our valued clients with extraordinary events. Our bespoke solutions are guaranteed to meet your deadlines, objectives and budget. We provide comprehensive delegation and sleek organisational skills ensuring a mesmerising function. Let your guests leave feeling a sense of wonder.

If you’re looking for supreme service in the industry, choose Service Excellence. Nicky and her team look forward to hosting your event. With her network of local connections and suppliers, your function is assured to be well-planned and professionally executed. She provides her staff with on-going training and a flexible work environment that enables them to deliver the highest level of client satisfaction.

We know what it takes to make your event a success. Get in touch with us today for event staffing second-to-none.

Event management specialists

Gareth Crouch
Gareth Crouch
11:59 29 Jun 22
couldn't ask for better service for our wedding day! All our guests were kept well hydrated throughout the day and... evening, not once did I ever or see anyone else have to ask for anything. Although there were only a few helping for the day it felt like we each had a personal butlerread more
Melissa Wilson
Melissa Wilson
08:03 23 Feb 22
Nicky and her staff are everything and more! Nothing is too big or too small. The attention to detail and care of her... staff are out of this world. Everyone couldn’t stop raving and we were just so grateful to have them on our special dayread more
Lara Alexander
Lara Alexander
17:57 18 Jan 22
Being a bride and getting married has been the most wonderful thing. But, without having a wedding planner there was a... lot to sort out myself. Nicky, Kyle and the team were exceptional. Nicky was responsive and professional, giving me the advice needed. On the day itself it could not have been more perfect…. The service was brilliant. The one lady kept coming snd ensuring I was ok for drinks which meant so much as I was trying to get round the room and talk to all our guests. I couldn’t recommend this team more. Thank you so much Nicky and team for helping make our special day a breeze 🙌🏼read more
Kelly Evans
Kelly Evans
08:19 05 Oct 21
Service Excellence staff are incredibly well-trained and professional. It was the attention to detail and small things;... napkins were folded when guests left their table, plates served and cleared from the correct sides, staff looking neat and tidy, plates only cleared when speeches weren't being said, food all served promptly at one table etc. I can highly recommend Nicky and the team to assist with any event!read more
Bridgitte Moores-Pitt
Bridgitte Moores-Pitt
13:45 04 Oct 21
Hey Nicky! Hope you are well. I just have to message to compliment you on your service excellence team. We were at a... wedding on Saturday and honestly our whole table was raving about the team. You have done such a good job. The team is professional, well spoken, they are efficient but non-invasive. Well... I say all this and speak specifically to our lovely waitress, Stephanie. Honestly I have never had such good service at a wedding, let alone had a waitress introduce herself to us when we sat down. We also looked away and back again and our drinks were full and replaced. She is gold, look after more
Kirsten Caldecott
Kirsten Caldecott
15:35 20 Sep 21
Such incredible service for our wedding day. Staff were so kind and professional. Always made sure our drinks were... topped up and serving food with happy smiles. Thank you for making our day run so smoothly!read more
Jessica Prior
Jessica Prior
16:18 16 Sep 21
The team at Oh Happy Day love working with the Service Excellence team. They make our lives so much easier with their... efficiency and constant checking in if we need any assistance. Nicky has really got a great team with big smiles (behind the masks) & cheerful personalities. Hiring them to be part of your event is a no brainer!read more
Jacqueline Lewarne
Jacqueline Lewarne
15:03 12 Aug 21
Service Excellence is a wonderful company to work with and the staff go over and above to make the event a memorable... one. The staff are friendly, professional and eager to provide service of a high standard. The company's name actually speaks for itself in that its service really is excellent. Thank you for all the hard work. We loved having you at our more
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