Nicky Brown focuses on making you feel extremely confident in your decisions and giving you the support and peace of mind you need. She aims to put you at ease so that you and your partner can enjoy your wedding stress-free and to the fullest.

Planning a wedding in the KZN Midlands is a demanding task that requires dedication, extensive training, a passion for the industry, and comprehensive knowledge. From choosing the perfect venue to selecting the right vendors, there are numerous details to consider when planning a wedding. It is essential to hire a wedding planner to ensure the best end result on your special day.

More and more couples are recognizing the value of having a KZN Midlands wedding planner and understanding the complexity of the task. A wedding planner not only takes the stress off your shoulders but also brings creativity and expertise to the table. While weddings are glamorous events, the planning process can be daunting and overwhelming. If you have ever wondered if you need a wedding planner, the answer is a resounding Yes, you do! Let a professional handle the logistics and coordination, while you focus on enjoying every moment of your special day.

Nicky Brown, née Cawood, is a dynamic entrepreneur and an ardent advocate for the hospitality industry and youth training and upskilling. Her rich background in yachting and silver service underpins her love for all things related to entertainment, setting a high standard for excellence and innovation in her ventures.

Following her departure from the yachting industry in the USA in 2018, Nicky channelled her entrepreneurial spirit and profound industry knowledge into founding Service Excellence, a staff solutions company initially aimed at providing staffing solutions across KwaZulu-Natal (KZN). Under her visionary leadership, Service Excellence has evolved into a comprehensive events coordination and planning service, renowned for its dedication to professionalism and quality. The company distinguishes itself through Nicky’s signature 10-module program, Service Mastery, which ensures that all staff are exceptionally trained, not just in the practical aspects of their roles but in the ethos of service excellence that Nicky embodies.

Beyond staffing solutions, Service Excellence now offers decor planning, day coordination, and catering, catering to a wide range of events and ensuring each one is executed with the highest standards of quality and attention to detail. Nicky's passion for creating memorable experiences is also evident in her management of Weltevreden Manor, a bespoke events and wedding venue located in the picturesque KZN Midlands. This venture complements her portfolio by offering a unique, elegant setting for weddings and events, further establishing her reputation as a leader in the hospitality industry.

With branches in both Durban and the KZN Midlands, Nicky has ambitious plans for expansion, aiming to extend Service Excellence’s reach to the North Coast and Gauteng within the year. This growth strategy reflects her commitment to elevating the hospitality and events industry across South Africa, providing unparalleled service and creating unforgettable experiences for clients.

Nicky Brown is not just an entrepreneur; she is a visionary in the hospitality industry, dedicating her career to enhancing the quality of service and enriching the lives of the youth through education and opportunities. Her journey from the high seas of yachting to the forefront of hospitality and events planning is a testament to her resilience, innovation, and unwavering commitment to excellence.